Salesforce Experience Cloud interview questions collected from real interviews (updated Oct 2026). Covers licenses, templates, sharing sets, guest user access, LWR sites and exposing LWC components to a community.
What's Covered
Topics covered in these questions.
01Experience Cloud Basics10
02Sharing & Guest Access7
03LWC & Customisation6
All Interview Questions
Every question listed one by one, in a fresh order. Answers are not included, so practise explaining each one in your own words.
Experience Cloud Basics
1What is the difference between member-based and login-based licenses?
2What are the different types of templates available?
3What is the process to set up users for community sites?
4What is the difference between Single Sign-On and Social Sign-On?
5What happens when there is higher than usual traffic on your site?
6What is Salesforce Experience Cloud?
7What are the different types of workspaces available?
8What are the common use cases of Experience Cloud?
9What are the different types of Experience Cloud licenses?
10What is Account Role Optimization (ARO)?
Sharing & Guest Access
11What are Sharing Sets and how are they different from sharing rules?
12What is external OWD in an Experience Cloud site?
13A guest user tries to update data in an LWC but cannot. What could be the issue?
14What is the profile of a guest user?
15A guest user visits my site but cannot view data displayed by an LWC. What could be the reason?
16What are share groups?
17How do you provide access to records for guest users?
LWC & Customisation
18How can I create configurable components for the community?
19What are the main limitations of an LWR community?
20An LWC placed on a record page in the community cannot get the record Id. What could be the issue?
21How can you expose an LWC to a community?
22What is the head markup for a community?
23What is moderation and gamification in a community site?
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Quick answers to key questions
These short answers cover the topics interviewers ask about most. Add an example from your own project when you answer.
Basics
- What is Experience Cloud? Experience Cloud lets you build branded websites, such as customer portals, partner portals and help centers, where external users can work with Salesforce data and processes.
- Member-based and login-based licenses? A member-based license is for a named user who can log in as often as needed. A login-based license is for users who visit rarely, and you pay for each login from a purchased pool.
- What is Account Role Optimization (ARO)? ARO reduces the number of roles that Salesforce creates for external accounts, which helps performance in sites with many accounts.
- Single Sign-On and Social Sign-On? With Single Sign-On users log in using the credentials of their company identity provider. With Social Sign-On they use an account from a provider such as Google or Facebook.
Sharing and guest access
- What is external OWD? It is the default access level for external users, separate from the internal OWD. It must be the same or more restrictive than the internal setting.
- What are Sharing Sets? A sharing set gives high-volume external users access to records that are linked to their account or contact. Sharing rules, in contrast, are based on record ownership or criteria and apply to roles and groups.
- What are share groups? Share groups let you share records with other users of the same account when those external users do not have roles.
- What is the guest user profile? Every site has a guest user profile for visitors who are not logged in. Access is very limited by default, and you grant it through the profile and guest user sharing rules. Guest profiles are limited to read and create access on objects.
- A guest user cannot see data shown by an LWC. What could be the reason? Check object and field access on the guest profile, the guest user sharing rules for the records, access to the Apex class used by the component, whether the Apex runs with sharing, and that the component and site are published.
- A guest user cannot update data in an LWC. Why? Guest users cannot be given edit access through the profile, so a direct update fails. Updates must go through carefully written Apex, which is why guest access should always be reviewed with security in mind.
